Best Venice Apartments Santa Croce

Santa Croce 1421 D , Venice, Italy, 30125show map
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Rooms and Guests
2Guests1room
Highlights
Overview

Best Venice Apartments Santa Croce is a budget venue within 20 minutes' walk of Venice city center.

The property is set next to Monumento alla Partigiana, 1.6 km from Basilica di San Marco. Ponte dei Sospiri is 1.5 km away.

The hotel is just a 5-minute walk from Venice Santa Lucia train station, offering a direct train link to Marco Polo airport.

Eat & Drink

Nearby restaurants 50 can be found nearby. Guests can dine at Bar Mirabar and Al Bacco Felice located within 5 minutes' walk away.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour services
Kitchen facilities

Kitchen

Microwave

Refrigerator

Check-in/ Check-out

Express check-in/ -out

Facilities for kids

Paid cots (on request)

No pets allowed

Services

  • Tours/Ticket assistance

Children

  • Paid cots (on request)

Room features

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave

Media

  • Television
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Good to know
Cancellation
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Location
  • Nearby
  • Restaurants
  • City landmarks
Rialto BridgeRialto Bridge2700 ft
Piazzale Roma StationPiazzale Roma Station400 ft
San Marcuola StationSan Marcuola Station2300 ft
Maritime StationMaritime Station3000 ft
Accademia StationAccademia Station3300 ft
Venice Santa Lucia Train StationVenice Santa Lucia Train Station400 ft
Venice Santa Lucia Train StationVenice Santa Lucia Train Station400 ft
PapadopoliPapadopoli400 ft
Teatro RossiniTeatro Rossini3300 ft
San Polo San Polo 2200 ft VeniceItaly
Canal GrandeCanal Grande3100 ftPonte della Guerra, Venice
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Bar MirabarBar Mirabar100 ftVia S.Croce 555/A
Fritto & FruttaFritto & Frutta300 ftFondamenta dei Tolentini 220
Al Bacco FeliceAl Bacco Felice600 ftSanta Croce 197\e
Al Vecio MarangonAl Vecio Marangon400 ftCampiello Centro Pietro
Bacareto Da LeleBacareto Da Lele700 ftCampo Dei Tolentini 183
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The Bridge of SighsThe Bridge of Sighs1.0 mi
Salute StationSalute Station4600 ft
Basilica San MarcoBasilica San Marco5000 ft
San Zaccaria StationSan Zaccaria Station1.1 mi
St. Elena StationSt. Elena Station2.1 mi
Peggy Guggenheim CollectionPeggy Guggenheim Collection4000 ft
The Ducal PalaceThe Ducal Palace5000 ft
teatro feniceteatro fenice3700 ft
La FeniceLa Fenice3700 ft
La Giudecca La Giudecca 1.0 mi VeniceItaly
San MicheleSan Michele1.4 miVenetian Lagoon
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Getting around
Airports
Marco Polo (VCE)4.8 mi
S. Angelo (TSF)15.8 mi
Train
Venice Santa Lucia Train Station700 ft
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Reviews
5.2
Guest ratingBased on  3  reviews

Rating by category:

6.7
Location
6.7
Rooms
1.0
Service
5.7
Dining
  • 4.6
    Guest rating

    Appalling customer service, had to wait ages in office for key, pay to store luggage and to top it all after our friend got locked into the bathroom by a faulty lock they refused to come out to help so had to call the fire brigade. After this traumatic experience they charged us! And way to much to replace a lock and didn't offer an invoice for the work... Or even a call to see if we were ok, absolutely diabolical.

    Central location although long winded to find the office for the key then travel to the apartment with luggage (lots and lots of stairs). Clean.

    Customer service. Very uncomfortable beds, 1 rock hard pillow. Noisy area.

  • 6.2
    Good

    Poor Maintenance Policy

    In general: We stayed at Best Venice apartments for the Carnival I’m early Feb 2918. The apartment itself was perfect for 6 ladies and well placed for the Vaporetto on the Grand Canal. We found the offices fairly easily and checked in and went to find our accommodation. We dropped our bags and then decided to go and explore Venice. All went well. Having been up since 4am with a flight out of Luton at 7am we decided to go for supper on our way back to the apartment. Once we had eaten we went back to settle in for the evening. At about 10/10.30pm we realised one of our party was missing. It transpires that Karen was locked in one of the two bathrooms which had a sliding door and turning lock. We made several attempts to turn the lock from the outside, as did Karen from the inside as it wasn’t budging. After nearly an hour we realised that we weren’t going to get her out so we called the offices who informed us that maintenance stopped at 11pm, it was just after. They said we should call the fire brigade! We did this and were told that they would be with us shortly. Five firemen arrived and it took them at least 10 mins to open the door. By this time Karen had been locked in for over an hour. They then proceeded to remove the lock to avoid this happening again. Despite the upset to Karen and the inconvenience to us we have been charged €200 to cover the cost of the lock. This is outrageous as it was through no fault of ours that Karen was locked in. We did what we were told to do and at no point were we told that we would be liable for the faulty lock. Perhaps they would have preferred it if we had left the lock for the next unsuspecting guest to become trapped. Sadly because of this we would not book these apartments again and would advise everyone not to do so. Service: Awful customer service. Useful tips: Don’t book with them!

  • 5.0
    Guest rating

    Nice apartment, not very well equipped - eg 12 espresso cups and only 2 teacups - very thin pillows, only one each.

    Good situation.

    THEIR CUSTOMER SERVICE IS APPALLING. One of our guests got trapped in the bathroom when the lock broke. I called the reception who refused to help and told me to call the fire brigade. I did this and they came and after one hour managed to free the guest. The lock was faulty so they removed it to ensure no-one else got trapped. I have now received a bill for a new lock - even though this one was faulty and I didn't remove it, the fire brigade did! They didn't even bother to follow up and see if we were ok and if the guest had been freed. This is terrible customer service and all they care about is the money. Look elsewhere for your stay in Venice!

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Highlights
Good to know
Cancellation
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Getting around
Airports
Marco Polo (VCE)4.8 mi
S. Angelo (TSF)15.8 mi
Train
Venice Santa Lucia Train Station700 ft
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Rooms and Guests
2Guests1room
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